Software Alternatives & Reviews

Addigy VS Atera

Compare Addigy VS Atera and see what are their differences

Addigy logo Addigy

The Most Powerful Apple Device Management Tool for MSPs and IT Teams | Effortlessly manage macOS, iOS, iPadOS and tvOS devices across multiple clients and locations.

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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  • Addigy Landing page
    Landing page //
    2023-04-29

Addigy is a cloud-based IT management platform to manage and secure Apple devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more.

At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise. Our mission is simple – we are extraordinarily focused on helping you succeed with Apple device management.

Get simple month-to-month pricing with no contract required + access to every Addigy feature with no additional or hidden costs.

  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

Addigy

Categories
  • Monitoring Tools
  • IT Management
  • RMM
  • MDM
  • Apple
Website addigy.com  
Pricing URL Official Addigy Pricing  
Details $paid Free Trial
Platforms
-
Release Date-

Atera

Categories
  • Help Desk
  • IT Management
  • MSP
  • Managed Service Provider
  • Patch Management
  • Remote IT Management
  • Remote Monitoring And Management
  • ITSM
  • Remote Support
Website atera.com  
Pricing URL Official Atera Pricing  
Details $paid Free Trial $99.0 / Monthly
Platforms
Windows Mac OSX Linux
Release Date2001-01-01

Addigy features and specs

  • Cloud-based: So there’s no need to maintain your own infrastructure or servers
  • Multi-tenant: To easily manage multiple organizations
  • Automated Device Enrollment: For seamless onboarding of devices out-of-the-box
  • macOS Agent: More than simply MDM, the Addigy macOS agent allows you to work with macOS devices as if you’re sitting at the keyboard
  • Zero Touch Deployment: With Apple Business Manager and Apple School Manager integration
  • Real-Time Device Management: Get real-time access to every device
  • PPPC Profiles Distribution: Automatically generate the necessary PPPCs to deploy with the custom software you need to deliver
  • OS Patch Management: Quickly review relevant updates and keep devices up-to-date
  • Automated System Updates: Seamlessly rollout new OS across your fleet at a scheduled time
  • Software Deployment: Deploy almost any software or settings to one or more managed devices at the same time
  • Unlock Devices: Unlock devices remotely
  • Automated Maintenance: Run regular maintenance tasks automatically on a predetermined schedule
  • LiveDesktop: Create a secure, remote live session with a Mac without end-user interaction or approval
  • Self Service: Allow end-users to install admin-approved applications, run pre-loaded scripts, request support, and get notifications for maintenance
  • Identity Management: Access to Addigy and macOS devices for users with already familiar and secure identity provider credentials (supports Okta, Google, AzureAD, O365, and SAML based providers)
  • Third-Party Patch Management: Keep commonly used third-party applications patched automatically
  • Public Software Catalog : Access and deploy commonly used third-party applications with just a few clicks
  • Remote Access: Immediately launch a remote control session with a managed device
  • Remote Terminal: Launch terminal access with a single click with LiveTerminal
  • Remote Monitoring: Monitor for anything that falls outside of your security standard
  • Automated Remediation: Resolve monitoring issues automatically
  • Group Policies: Create, configure, deploy and delete policies quickly and easily

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Addigy videos

3-Minute Overview

More videos:

  • Review - Ben Greiner Shares Why Addigy is the Best Apple Device Management Platform for MSPs
  • Tutorial - Timelapse of Zero Touch Deployment with Addigy Identity

Atera videos

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Category Popularity

0-100% (relative to Addigy and Atera)
Monitoring Tools
38 38%
62% 62
Help Desk
0 0%
100% 100
IT Management
25 25%
75% 75
Office & Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Addigy and Atera

Addigy Reviews

8 Best Miradore Alternatives (In-Depth Comparison)
Addigy is cloud-based mobile device management for the enterprise, education, and managed service providers. It lets you manage macOS, iOS, iPad, and iOS devices across multiple locations.
Source: www.zluri.com

Atera Reviews

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

Social recommendations and mentions

Addigy might be a bit more popular than Atera. We know about 7 links to it since March 2021 and only 5 links to Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Addigy mentions (7)

  • Cafecito Break with Addigy: Top 10 Features You Should Look for in an MDM
    Visit addigy.com to get a free 14-day trial! Source: about 1 year ago
  • Cafecito Break with Addigy: 7 ways how Addigy helps IT admins to effectively manage and secure their Apple devices
    With an average customer success rate of 98.9%, we know Addigy is making a difference in the lives of IT admins. Visit addigy.com to experience the Addigy difference. Source: about 1 year ago
  • MSP Summit Expo Event - Come see us
    📍 The Venetian Resort & Expo, Las Vegas / Booth: MSP16 📅 Date: April 11-14 ➡️ For more information, click here ➡️ Visit our web and ask for a free demo, click here. Source: almost 2 years ago
  • Tips on how Addigy can help protect your business against potential threat actors.
    Threat actors are now targeting more Mac users, so here are a few ways to keep your users safe when using an Apple MDM tool like Addigy. Source: almost 2 years ago
  • RMM Recommendations
    I haven't found a RMM that works good on both PC + Mac. Intune is OK, but heavily favours PC. Look into Apple specific MDMs such as Jamf, Mosyle, or Kandji. Maybe Addigy if you're a MSP (supports multi-tenant). Source: about 2 years ago
View more

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: over 1 year ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: over 1 year ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: about 2 years ago

What are some alternatives?

When comparing Addigy and Atera, you can also consider the following products

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page