Software Alternatives & Reviews

ActiveChat.ai VS LiveChat

Compare ActiveChat.ai VS LiveChat and see what are their differences

ActiveChat.ai logo ActiveChat.ai

Automate your contact center with smart virtual assistants that speak the human language. Activechat combines a live chat platform with an AI-powered chatbot engine to help chatbots and virtual assistants understand humans better.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • ActiveChat.ai Landing page
    Landing page //
    2020-06-04

We all know that expectations for chatbots are high, but most of the time they’re just not up to the job. Amazing technologies built by humans constantly fail to deliver real value, and that’s something that we want to fix. With Activechat, your smart AI business assistant is ready in minutes and keeps improving forever. Just extract data from existing conversation logs with “Insights” and automate your natural language assistant skills with “Intents”.

Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.

  • LiveChat Landing page
    Landing page //
    2023-06-16

ActiveChat.ai

$ Details
freemium $49.0 / Monthly
Platforms
Wordpress Shopify Cross Platform Facebook Facebook Messenger Telegram Twilio
Release Date
2018 August

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

ActiveChat.ai videos

Short explainer video

More videos:

  • Demo - Activechat demo video
  • Review - Getting started with Activechat.ai visual chatbot builder
  • Review - Activechat AppSumo walk-through and QnA session with Activechat.ai CEO Andrew
  • Review - Live chat automation with Activechat.ai

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to ActiveChat.ai and LiveChat)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Live Chat
7 7%
93% 93
CRM
10 10%
90% 90

User comments

Share your experience with using ActiveChat.ai and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ActiveChat.ai and LiveChat

ActiveChat.ai Reviews

  1. My start with bots

    I am new to bots and have no development background. I have found Activechat to in the top 3 UI's, it is easy to use, inuitive and has a strong community.

    🏁 Competitors: artibot
  2. Most flexible Chatbot builder (Directional and AI)

    You can easily build simple directional and AI bots. I was able to build complex bots using Active Chat. I used it to capture leads, respond to common questions, loyalty programs and integrate directly to Google Sheet. There's still room for improvements but overall this is currently the best chatbot builder by far!!! Thanks to Andrii, Roman K. and the rest of Active Chat team.

  3. Makes it a breeze to make complicated bots

    The flow builder makes it very easy to create complex bots. The way ActiveChat is setup gives you additional power to create all of that. It has native integrations with WooCommerce and Shopify, meaning you can build e-commerce bots right out of the box.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ActiveChat.ai mentions (0)

We have not tracked any mentions of ActiveChat.ai yet. Tracking of ActiveChat.ai recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing ActiveChat.ai and LiveChat, you can also consider the following products

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

BotStar - BotStar | Engage Customers Online with Live Chat & Chatbots

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!