Software Alternatives & Reviews

ActiveChat.ai VS BoldDesk

Compare ActiveChat.ai VS BoldDesk and see what are their differences

ActiveChat.ai logo ActiveChat.ai

Automate your contact center with smart virtual assistants that speak the human language. Activechat combines a live chat platform with an AI-powered chatbot engine to help chatbots and virtual assistants understand humans better.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • ActiveChat.ai Landing page
    Landing page //
    2020-06-04

We all know that expectations for chatbots are high, but most of the time they’re just not up to the job. Amazing technologies built by humans constantly fail to deliver real value, and that’s something that we want to fix. With Activechat, your smart AI business assistant is ready in minutes and keeps improving forever. Just extract data from existing conversation logs with “Insights” and automate your natural language assistant skills with “Intents”.

Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

ActiveChat.ai

$ Details
freemium $49.0 / Monthly
Platforms
Wordpress Shopify Cross Platform Facebook Facebook Messenger Telegram Twilio
Release Date
2018 August

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

ActiveChat.ai features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ActiveChat.ai videos

Short explainer video

More videos:

  • Demo - Activechat demo video
  • Review - Getting started with Activechat.ai visual chatbot builder
  • Review - Activechat AppSumo walk-through and QnA session with Activechat.ai CEO Andrew
  • Review - Live chat automation with Activechat.ai

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to ActiveChat.ai and BoldDesk)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Live Chat
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using ActiveChat.ai and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ActiveChat.ai and BoldDesk

ActiveChat.ai Reviews

  1. My start with bots

    I am new to bots and have no development background. I have found Activechat to in the top 3 UI's, it is easy to use, inuitive and has a strong community.

    🏁 Competitors: artibot
  2. Most flexible Chatbot builder (Directional and AI)

    You can easily build simple directional and AI bots. I was able to build complex bots using Active Chat. I used it to capture leads, respond to common questions, loyalty programs and integrate directly to Google Sheet. There's still room for improvements but overall this is currently the best chatbot builder by far!!! Thanks to Andrii, Roman K. and the rest of Active Chat team.

  3. Makes it a breeze to make complicated bots

    The flow builder makes it very easy to create complex bots. The way ActiveChat is setup gives you additional power to create all of that. It has native integrations with WooCommerce and Shopify, meaning you can build e-commerce bots right out of the box.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ActiveChat.ai mentions (0)

We have not tracked any mentions of ActiveChat.ai yet. Tracking of ActiveChat.ai recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing ActiveChat.ai and BoldDesk, you can also consider the following products

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BotStar - BotStar | Engage Customers Online with Live Chat & Chatbots

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!