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Acknow VS DeskXpand

Compare Acknow VS DeskXpand and see what are their differences

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Acknow logo Acknow

Cloud-based knowledge management platform for SMBs

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
  • Acknow Landing page
    Landing page //
    2018-09-29
  • DeskXpand Landing page
    Landing page //
    2023-09-30

Acknow features and specs

No features have been listed yet.

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

Acknow videos

+ Add

How to Complete an Acknowledgment

More videos:

  • Review - We Are All on Native Land: A Conversation about Land Acknowledgments

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Category Popularity

0-100% (relative to Acknow and DeskXpand)

Acknow

DeskXpand

Knowledge Management
100 100%
Knowledge Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing Acknow and DeskXpand, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Onna - Onna centralizes organizations' most common information platforms like Confluence, Slack, Gmail, Drive, and Dropbox.

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

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