Software Alternatives & Reviews

Ackee VS NICE inContact

Compare Ackee VS NICE inContact and see what are their differences

Ackee logo Ackee

Self-hosted website analytics

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Ackee Landing page
    Landing page //
    2019-09-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Ackee videos

ACKEE Fruit : Trying the Notoriously Delicious Fruit in JAMAICA (& Susumba Fruit Review + Recipe)

More videos:

  • Review - I tried canned ackee so you don't have to It was....
  • Review - ACKEE. The new SUPERFOOD! Delicious and Deadly.

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Ackee and NICE inContact)
Analytics
100 100%
0% 0
Communication
0 0%
100% 100
Web Analytics
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ackee and NICE inContact

Ackee Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Ackee and NICE inContact, you can also consider the following products

Fathom Analytics - Simple, trustworthy website analytics (finally)

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

66Analytics - Self-hosted analytics, heatmaps & session recordings.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Simple Analytics - The privacy-first Google Analytics alternative located in Europe.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.