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AcademyOcean VS Salesforce Service Cloud

Compare AcademyOcean VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AcademyOcean logo AcademyOcean

Online Learning Management System & E-learning Platform.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • AcademyOcean Landing page
    Landing page //
    2022-11-10

AcademyOcean is a smart LMS for your business. The most popular uses of the service are: Customer acquisition; Partner training and certification, Employee training. Special LMS platform features such as dynamic content and changeable content provide a unique learning experience for your employees, customers and partners. https://academyocean.com/

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

AcademyOcean videos

+ Add

AcademyOcean in 2 minutes [platform review]

More videos:

  • Review - AcademyOcean Overview
  • Review - AcademyOcean Teams: General introduction

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to AcademyOcean and Salesforce Service Cloud)

AcademyOcean

Salesforce Service Cloud

LMS
100 100%
LMS
0% 0
Help Desk
0 0%
Help Desk
100% 100
Corporate LMS And Training
100 100%
Corporate LMS And Training
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AcademyOcean and Salesforce Service Cloud

AcademyOcean Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing AcademyOcean and Salesforce Service Cloud, you can also consider the following products

Bolstra - Bolstra is a customer success platform to help plan, manage and engage with customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LearnUpon - Create and deliver online courses to your employees, clients and partners. LearnUpon is the fastest growing learning management system in the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Natero - Natero is a Customer Success platform that merges machine learning for predicting behavior and big...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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