Absorb Create
Elucidat
Thought Industries
Workday Enterprise Learning
NetCom Learning
Articulate Storyline
Adobe Captivate
ClickLearn
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Absorb Create is a cloud-based course authoring tool that's built to simplify the creation of high-quality, interactive learning materials. It adds value, not frustration, saving time and cutting costs by empowering content creators to build, update and deploy engaging courses and presentations without learning unnecessarily complicated tools. Accessed through any web browser, it's a digital environment where content creators to collaborate across departments, roles or even time zones.
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Aloha, I wanted to take this time to express how wonderful this program, Koantic Authoring Tool, is for, well just about anything.
Originally set with the task to bring our existing programs "to life" facing the pandemic, we set out to find a way to animate our textual curriculum.
After a gruesome search of the e-learning programs and industry, we decided with Koantic as the program.
Working with several trials, Koantic emerged as the easiest to learn, the easiest to work with and the easiest to create amazing, fun and interactive programs.
I cannot believe I worked without the program for so long!
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