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Abbot VS Freshworks

Compare Abbot VS Freshworks and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Abbot logo Abbot

Abbot makes it easy to add custom scripts to your Slack, Discord, or Microsoft Teams chat

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • Abbot Landing page
    Landing page //
    2023-08-28
  • Freshworks Landing page
    Landing page //
    2023-07-22

Abbot videos

No Abbot videos yet. You could help us improve this page by suggesting one.

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Freshworks videos

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All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to Abbot and Freshworks)

Abbot

Freshworks

Productivity
20 20%
Productivity
80% 80
CRM
9 9%
CRM
91% 91
Automation
100 100%
Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Abbot and Freshworks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Abbot and Freshworks

Abbot Reviews

10 Best AI Tools for Customer Service to Elevate Your Support
Is your customer support team working in Slack? If so, Abbot can be the artificial intelligence superhero you need to handle customer service with ease. This chatbot watches over your Slack activity, monitoring customer channels, pinpointing customer requests, and displaying them on the dashboard.
Source: clickup.com

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Abbot seems to be a lot more popular than Freshworks. While we know about 12 links to Abbot, we've tracked only 1 mention of Freshworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Abbot mentions (12)

  • Wich CS-tool for Saas Start-Up?
    If you're using Slack, check out Abbot, which we made to help SaaS CS teams specifically. Happy to give you a demo myself if you'd like, just shoot me a DM! Source: 12 months ago
  • What if there was a Slack app which could have all these?
    Abbot can do almost everything in this list except for #3 and #4. It’s a Slack app so no way to screenshot or change key bindings. Source: about 1 year ago
  • Please help 😜
    Lots of apps can do this, including Abbot (which I work on). If it’s just for incident management, I’d suggest checking out Rootly. Source: over 1 year ago
  • Help please! 🥺
    Hi there - we do with with Abbot. Happy to give you a demo! Source: over 1 year ago
  • Slack to Pipedrive
    We can probably help via Abbot, although people usually don’t want to put everything into their CRM since lots of client conversations are informal. Source: over 1 year ago
View more

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

What are some alternatives?

When comparing Abbot and Freshworks, you can also consider the following products

PromptWorks - Philadelphia-based software development company. Expertly crafting custom software, mobile apps & web applications for enterprise & startup.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Simpu - Simpu is an omnichannel inbox for teams that unifies communication channels like emails, WhatsApp, Twitter DMs, Facebook Messenger, SMS, and website live chat into one fantastic experience.

Drift - A messaging app that helps you grow your business.

Conversational Form - Turning web forms into conversations. By SPACE10

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

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