Software Alternatives, Accelerators & Startups

A Cloud Guru VS Malcolm App

Compare A Cloud Guru VS Malcolm App and see what are their differences

A Cloud Guru logo A Cloud Guru

A Cloud Guru leads the world in cloud computing training with Amazon, Google, and Azure.

Malcolm App logo Malcolm App

Customer self-service made easy
  • A Cloud Guru Landing page
    Landing page //
    2023-07-24
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

A Cloud Guru

$ Details
-
Platforms
-
Release Date
2015 January
Startup details
Country
United States
State
Texas
City
Austin
Founder(s)
Ant Stanley
Employees
250 - 499

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

A Cloud Guru features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

A Cloud Guru videos

Life at A Cloud Guru

More videos:

  • Review - What's New at A Cloud Guru - April 2020

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to A Cloud Guru and Malcolm App)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Learning
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing A Cloud Guru and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Social recommendations and mentions

Based on our record, A Cloud Guru seems to be more popular. It has been mentiond 137 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

A Cloud Guru mentions (137)

  • Is CDMP Certification Worth it?
    I wrote this short article about my experience, but tbh, I think the best way to do it is to do the A Cloud Guru (now Pluralsight) trainings — a couple friends have told me they found these very helpful. Source: about 1 year ago
  • Ideas for Hands on training
    Maybe check these guys out. Https://acloudguru.com/. Source: about 1 year ago
  • Need recommendations for AZ-204 preparation
    Also see acloudguru.com, cloudacademy.com, and udemy.com. You can find practice tests in all of these. Source: about 1 year ago
  • New Grad, landed a DevOps job
    Best generic advice is ACloudGuru it'll have just about everything you need or want. Source: about 1 year ago
  • Why I Chose A Cloud Guru for AWS Training
    If you are interested in learning more about A Cloud Guru or signing up for their courses, you can visit their website. - Source: dev.to / about 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing A Cloud Guru and Malcolm App, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Pluralsight - Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

LinkedIn Learning - Online training through LinkedIn's professional network.

Zendesk Support - Social Customer Support and Help Desk and Ticketing