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8x8 Virtual Office VS NICE inContact

Compare 8x8 Virtual Office VS NICE inContact and see what are their differences

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8x8 Virtual Office logo 8x8 Virtual Office

Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • 8x8 Virtual Office Landing page
    Landing page //
    2023-05-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

8x8 Virtual Office videos

+ Add

8x8 Virtual Office Desktop Overview

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to 8x8 Virtual Office and NICE inContact)

8x8 Virtual Office

NICE inContact

Communication
28 28%
Communication
72% 72
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
35 35%
Enterprise Communication
65% 65
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Virtual Office and NICE inContact

8x8 Virtual Office Reviews

We have no reviews of 8x8 Virtual Office yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing 8x8 Virtual Office and NICE inContact, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexys Mobile - Mobile Phone plans and Services for highly mobile small business workers and entrepreneurs who run their lives from their phone.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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