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8x8 Cloud Contact Center VS West Cloud Contact Pro

Compare 8x8 Cloud Contact Center VS West Cloud Contact Pro and see what are their differences

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8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and West Cloud Contact Pro)

8x8 Cloud Contact Center

West Cloud Contact Pro

Communication
89 89%
Communication
11% 11
VoIP
100 100%
VoIP
0% 0
Work Management
0 0%
Work Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing 8x8 Cloud Contact Center and West Cloud Contact Pro, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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