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8x8 Cloud Contact Center VS Microsoft Teams

Compare 8x8 Cloud Contact Center VS Microsoft Teams and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

Microsoft Teams logo Microsoft Teams

Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • Microsoft Teams Landing page
    Landing page //
    2022-01-17

8x8 Cloud Contact Center videos

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Microsoft Teams videos

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Microsoft Teams: How it works?!

More videos:

  • Review - Microsoft Teams Free Version Review
  • Review - Slack vs Microsoft Teams - Which is best?

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and Microsoft Teams)

8x8 Cloud Contact Center

Microsoft Teams

Communication
24 24%
Communication
76% 76
Project Management
0 0%
Project Management
100% 100
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Cloud Contact Center and Microsoft Teams

8x8 Cloud Contact Center Reviews

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Microsoft Teams Reviews

  1. The Ultimate Collaboration App

    s someone who works remotely, I've tried my fair share of collaboration apps. However, I have to say that Microsoft Teams has impressed me the most. It's a comprehensive app that brings together all the tools I need to communicate and collaborate with my colleagues seamlessly.

    The interface of Microsoft Teams is user-friendly and easy to navigate. I particularly love the left-hand navigation bar that provides quick access to all the features, including chats, meetings, files, and activity. The app integrates with other Microsoft apps, such as Outlook and OneDrive, making it easier to schedule meetings and access files. The chat feature is simple, yet effective, with options to create groups, share files, and use emojis and GIFs.

    🏁 Competitors: Discord, Slack
    👍 Pros:    Well-integrated|Collaboration|Feature rich
    👎 Cons:    Overwhelming for first time user|Mobile app lacks features|Can be slow
20 Telegram Alternatives to Chat With in 2024
Another thing Teams does well is events. It integrates with MS Office to add “one-click” event scheduling, giving you functionality for meetings and webinars. The MS Teams event has a good interface, an in-meeting chat, and it’s easy to join and invite others (although users either need to use Teams or a Microsoft Edge browser). MS Teams is also a really secure software with...
Source: www.mightynetworks.com
Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
That being said, Microsoft Teams has a limited free plan available only for personal use. Business plans are fairly affordable though, ranging from Microsoft Teams Essentials for $4 per user per month to Microsoft 365 Business Premium plan at $22.00 per user per month.
Source: pumble.com
10 Best Telegram Alternatives in 2024
Microsoft Teams not only replaced telegram but it has also surpassed Microsoft’s product and this platform is widely considered as one of the best apps for the educational field. This app is particularly based on Office 365, and helps people connect with each other through long video and audio calls.
Source: www.geeksforgeeks.org
6 Webex Alternatives You Can Switch to in 2022
Microsoft Teams is another solution in the line of alternatives to Webex. It comes from the team at Microsoft. Microsoft Teams wasn't developed as software for businesses from the ground up. Instead, Microsoft opted for creating a versatile platform able to cater to the needs of both individuals and companies. This is why you can often see Microsoft Teams advertised as home...
Source: www.stork.ai
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Microsoft Teams, a platform from the most popular software providers, is another solution for reaching out to your students. The platform includes all the features that you’ll need to create the most enriching learning experience.
Source: uteach.io

What are some alternatives?

When comparing 8x8 Cloud Contact Center and Microsoft Teams, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Slack - A messaging app for teams who see through the Earth!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Creativity 365 - Cross-device content creation suite

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