Software Alternatives & Reviews

8x8 Cloud Contact Center VS Knowmax

Compare 8x8 Cloud Contact Center VS Knowmax and see what are their differences

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • Knowmax Landing page
    Landing page //
    2023-09-04

Knowmax

Website
knowmax.ai
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome

8x8 Cloud Contact Center features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and Knowmax)
Communication
72 72%
28% 28
VoIP
71 71%
29% 29
Phone System
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

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Reviews

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8x8 Cloud Contact Center Reviews

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Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.

What are some alternatives?

When comparing 8x8 Cloud Contact Center and Knowmax, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.