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3CX VS SolarWinds Service Desk

Compare 3CX VS SolarWinds Service Desk and see what are their differences

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3CX logo 3CX

Hosted PBX with CRM integration and mobile apps

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • 3CX Landing page
    Landing page //
    2023-02-09
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

3CX videos

+ Add

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to 3CX and SolarWinds Service Desk)

3CX

SolarWinds Service Desk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using 3CX and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX and SolarWinds Service Desk

3CX Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.
Source: www.softwaretestinghelp.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, 3CX seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: 5 months ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 1 year ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: almost 2 years ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing 3CX and SolarWinds Service Desk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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