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3CX VS Genesys Engage

Compare 3CX VS Genesys Engage and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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3CX logo 3CX

Hosted PBX with CRM integration and mobile apps

Genesys Engage logo Genesys Engage

Contact Center Operations
  • 3CX Landing page
    Landing page //
    2023-02-09
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

3CX videos

+ Add

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to 3CX and Genesys Engage)

3CX

Genesys Engage

Communication
56 56%
Communication
44% 44
Enterprise Communication
58 58%
Enterprise Communication
42% 42
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

Share your experience with using 3CX and Genesys Engage. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX and Genesys Engage

3CX Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.
Source: www.softwaretestinghelp.com

Genesys Engage Reviews

We have no reviews of Genesys Engage yet.
Be the first one to post

Social recommendations and mentions

Based on our record, 3CX seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: 5 months ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 1 year ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: almost 2 years ago

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

What are some alternatives?

When comparing 3CX and Genesys Engage, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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