Software Alternatives & Reviews
Register | Login

3CX VS Aircall

Compare 3CX VS Aircall and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

3CX logo 3CX

Hosted PBX with CRM integration and mobile apps

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • 3CX Landing page
    Landing page //
    2023-02-09
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

3CX videos

+ Add

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to 3CX and Aircall)

3CX

Aircall

Communication
23 23%
Communication
77% 77
Enterprise Communication
23 23%
Enterprise Communication
77% 77
VoIP
32 32%
VoIP
68% 68
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using 3CX and Aircall. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX and Aircall

3CX Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.
Source: www.softwaretestinghelp.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Aircall might be a bit more popular than 3CX. We know about 3 links to it since March 2021 and only 3 links to 3CX. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: 5 months ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 1 year ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: almost 2 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 10 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing 3CX and Aircall, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Loading...