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3CLogic VS Zoiper

Compare 3CLogic VS Zoiper and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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3CLogic logo 3CLogic

inContact Contact Center Software

Zoiper logo Zoiper

Cross-platform VoIP softphone dialer for SIP and IAX systems
  • 3CLogic Landing page
    Landing page //
    2023-01-09

  hub.amSoftware by 3CLogic

  • Zoiper Landing page
    Landing page //
    2021-09-20

3CLogic features and specs

  • Omnichannel Support
    3CLogic offers a unified platform for voice, chat, SMS, and email, allowing businesses to streamline their customer interactions across multiple channels.
  • Seamless Integration
    The platform integrates smoothly with popular CRM systems like ServiceNow, Salesforce, and Microsoft Dynamics, enhancing the capabilities of existing systems.
  • Advanced Analytics
    Users can leverage powerful analytics and reporting tools to gain insights into customer interactions and agent performance, driving better decision-making.
  • Scalability
    3CLogic is designed to scale easily, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Cloud-Based
    Being a cloud-based platform, 3CLogic offers higher flexibility in deployment and can be accessed from anywhere, which is beneficial for remote work scenarios.

Possible disadvantages of 3CLogic

  • Cost
    For smaller businesses or startups, the cost of implementing and maintaining 3CLogic might be prohibitive.
  • Complexity
    The plethora of features and advanced capabilities can result in a steep learning curve, requiring significant time and training to fully utilize.
  • Dependence on Internet
    As a cloud-based solution, the performance of 3CLogic is heavily dependent on the quality and reliability of the internet connection.
  • Customer Support Limitations
    Some users have reported that the customer support can be slow or less helpful at times, which can be an issue during critical situations.
  • Customization Costs
    While the platform offers extensive customization options, the cost and effort involved in customizing the solution to fit specific business needs can be significant.

Zoiper features and specs

  • Cross-Platform Compatibility
    Zoiper supports multiple platforms including Windows, macOS, Linux, Android, and iOS, making it versatile for various types of users.
  • Wide Protocol Support
    Zoiper supports a broad range of protocols such as SIP and IAX, increasing its flexibility and compatibility with various VoIP systems.
  • High Security
    The app supports secure communication via TLS, SRTP, and ZRTP, which are essential for protecting user data.
  • User-Friendly Interface
    Zoiper offers an intuitive and easy-to-navigate interface, making it accessible even for users with limited technical knowledge.
  • Rich Feature Set
    It includes a number of features like call recording, conferencing, and contact management, thus catering to both personal and business needs.
  • Integration Capabilities
    Zoiper can integrate with third-party CRM and other software, making it convenient for business use.

Possible disadvantages of Zoiper

  • Cost
    While a basic version is free, advanced features require a paid subscription, which could be a deterrent for some users.
  • Setup Complexity
    Initial configuration can be complex, requiring some level of technical knowledge despite its user-friendly interface.
  • Limited Customer Support
    Customer support is primarily available to premium users, leaving free users with fewer resources for troubleshooting.
  • Resource Intensive
    Zoiper can be resource-intensive, especially on older hardware, possibly affecting system performance.
  • Occasional Stability Issues
    Some users report occasional crashes or bugs, which might disrupt communication.
  • Limited Free Version Features
    The free version has limited features compared to the paid version, which might not suffice for power users or businesses.

Analysis of 3CLogic

Overall verdict

  • Good

Why this product is good

  • 3CLogic is a cloud-based contact center solution known for integrating seamlessly with platforms like ServiceNow, Salesforce, and Microsoft Dynamics. It offers features such as intelligent IVR, analytics, and call routing which enhance customer service operations. The platform is praised for its scalability, flexibility, and ability to integrate communication channels, making it a solid choice for businesses seeking to improve customer interaction and service efficiency.

Recommended for

  • Businesses that rely on cloud-based solutions for customer service operations.
  • Organizations looking to integrate their CRM systems with a contact center solution.
  • Companies seeking to enhance their omnichannel communication capabilities.
  • Medium to large enterprises aiming to scale their customer support functions efficiently.

Analysis of Zoiper

Overall verdict

  • Zoiper is a reliable and effective VoIP solution for individuals and businesses looking for a comprehensive communication tool. Its flexibility, security features, and compatibility with different operating systems make it a strong choice for users needing a softphone that integrates seamlessly with their existing infrastructure.

Why this product is good

  • Zoiper is a popular VoIP softphone application known for its compatibility with various operating systems, including Windows, macOS, Linux, iOS, and Android. It supports multiple protocols such as SIP and IAX, making it versatile for different telephony systems. Zoiper is praised for its user-friendly interface, robust security features like SRTP and TLS encryption, and high-quality audio and video codecs that ensure clear communications. Additionally, Zoiper provides functionalities like instant messaging, fax support, and contact management, which enhance its utility in both personal and business settings.

Recommended for

  • Small to mid-sized businesses looking for a cost-effective VoIP solution.
  • Remote workers who need secure and reliable communication tools.
  • IT professionals seeking a softphone that supports multiple protocols.
  • Users who prioritize cross-platform compatibility and integration.
  • Anyone requiring both voice and video calling capabilities in a single application.

3CLogic videos

+ Add

3CLogic Company Overview

More videos:

  • Review - 3CLogic and Microsoft Dynamics Integrations
  • Demo - 3CLogic Inbound and Blended Software Demo

Zoiper videos

+ Add

Review: Using Zoiper with FreePBX & OpenVPN on Android

More videos:

  • Review - FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper
  • Review - Review of ZoiPer 3.0 by SoftPlanet

Category Popularity

0-100% (relative to 3CLogic and Zoiper)

3CLogic

Zoiper

Communication
16 16%
Communication
84% 84
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CLogic and Zoiper

3CLogic Reviews

We have no reviews of 3CLogic yet.
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Zoiper Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
ZoiPer provides VoIP softphone. It supports Windows, Mac, Linux, iOS, and Android. ZoiPer also provides the SDK that will the complete SIP tools package. It will give you access to ZoiPer’s core libraries. This SDK will help developers with voice & video calling, instant messaging, etc.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Zoiper seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

3CLogic mentions (0)

We have not tracked any mentions of 3CLogic yet. Tracking of 3CLogic recommendations started around Mar 2021.

Zoiper mentions (2)

  • Can anyone recommend a cell phone?
    If you are looking to save money voip.ms + zoiper.com + data only SIM $15-30/m. Source: over 2 years ago
  • any good mobile softphones?
    I've been using Zoiper. I used to use Linphone but ran into some issues. Zoiper has a good feature set, and desktop clients as well, so I picked up a license for a reasonable price. Source: about 3 years ago

What are some alternatives?

When comparing 3CLogic and Zoiper, you can also consider the following products

CloudTalk - Work locally, grow globally

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Autom8 Enterprise - Complete multi-channel cloud contact center solution

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Vocalcom - Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.

Acrobits Softphone - Acrobits Softphone, an app for entry into the world of SIP.

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