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365Ticketing VS GrooveHQ

Compare 365Ticketing VS GrooveHQ and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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365Ticketing logo 365Ticketing

365Ticketing is a versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software.

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
  • 365Ticketing Landing page
    Landing page //
    2021-10-14
  • GrooveHQ Landing page
    Landing page //
    2023-10-08

365Ticketing videos

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GrooveHQ videos

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Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Category Popularity

0-100% (relative to 365Ticketing and GrooveHQ)

365Ticketing

GrooveHQ

Customer Support
4 4%
Customer Support
96% 96
Help Desk
4 4%
Help Desk
96% 96
Customer Service
9 9%
Customer Service
91% 91
Help Desk And Ticketing
3 3%
Help Desk And Ticketing
97% 97

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 365Ticketing and GrooveHQ

365Ticketing Reviews

We have no reviews of 365Ticketing yet.
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GrooveHQ Reviews

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...
Source: zapier.com

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

365Ticketing mentions (0)

We have not tracked any mentions of 365Ticketing yet. Tracking of 365Ticketing recommendations started around Mar 2021.

GrooveHQ mentions (2)

What are some alternatives?

When comparing 365Ticketing and GrooveHQ, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Front - The platform for exceptional customer service at scale.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Vision Helpdesk - Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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