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1CRM VS ConnectWise Automate

Compare 1CRM VS ConnectWise Automate and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

1CRM logo 1CRM

1CRM is an All-in-One CRM solution for sales, marketing, project and order management. Download 1CRM Free, and find out why it's right for your business.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • 1CRM Landing page
    Landing page //
    2023-10-16

  1crm.comSoftware by 1CRM Corp.

  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

1CRM features and specs

  • Comprehensive All-in-One Solution
    1CRM offers a complete suite of tools for sales, marketing, customer service, and project management, reducing the need for multiple software solutions.
  • Customizable
    The platform is highly customizable, allowing businesses to tailor the CRM to fit their specific needs and workflows.
  • Affordable
    1CRM provides a cost-effective solution with a range of pricing plans, making it suitable for small to medium-sized businesses.
  • Open Source Option
    With an open-source version available, users have the flexibility to access the codebase and implement custom features or modifications.
  • Integrated Features
    It integrates various business functions such as email marketing, invoicing, support tickets, and more, centralized in one system.

Possible disadvantages of 1CRM

  • User Interface
    The user interface is sometimes criticized for being less modern and intuitive compared to some leading CRM solutions.
  • Learning Curve
    Given its comprehensive features and customization options, new users might face a steep learning curve.
  • Limited Advanced Features
    While it covers a broad set of functionalities, some advanced features found in larger CRM platforms might be missing.
  • Support
    Support options for the open-source version can be limited, requiring users to rely on community forums or invest in paid support.
  • Third-Party Integrations
    While it offers several built-in features, the range of third-party integrations may not be as extensive as other CRM platforms.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

1CRM videos

+ Add

1CRM Review

More videos:

  • Demo - Is 1CRM Right for You? 6 Key Features & Quick Demo
  • Review - 1CRM Overview

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to 1CRM and ConnectWise Automate)

1CRM

ConnectWise Automate

CRM
100 100%
CRM
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 1CRM and ConnectWise Automate

1CRM Reviews

We have no reviews of 1CRM yet.
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ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing 1CRM and ConnectWise Automate, you can also consider the following products

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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