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Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.
#Customer Support #Help Desk #Customer Service
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Rationale let's you create, online, argument maps.
#Debate Platform #Customer Support #Forums
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Kialo is the platform for rational debate. Empowering reason through friendly and open discussions.
#Debates #Debate Platform #Wikis And Discussion Spaces 5 social mentions
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Argunet Editor is a free argument map editor for analyzing and visualizing complex debates.
#Debate Platform #Customer Support #Debates
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Oppia is a free, open-source learning platform.Pricing:
- Open Source
#Content Collaboration #Education #Wikis And Discussion Spaces
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Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.
#Internal Knowledgebase #Web Service Automation #WiKi
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Transversal offers cloud-based knowledge management solutions.
#Internal Knowledgebase #Web Service Automation #WiKi
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Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.
#Internal Knowledgebase #Web Service Automation #WiKi
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NOTE: verint.com KANA Knowledge Management has been discontinued.Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.
#Internal Knowledgebase #WiKi #Web Service Automation