Software Alternatives & Reviews

Top 9 Customer Support Products in Wikis And Discussion Spaces

The best Customer Support Products within the Wikis And Discussion Spaces category - based on our collection of reviews & verified products.

livepro Rationale Kialo argunet editor Oppia Knowledge Plaza Transversal Parature verint.com KANA Knowledge Management

Summary

The top products on this list are livepro, Rationale, and Kialo. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Wikis And Discussion Spaces. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

    #Customer Support #Help Desk #Customer Service

  2. Rationale let's you create, online, argument maps.

    #Debate Platform #Customer Support #Forums

  3. 3
    Kialo is the platform for rational debate. Empowering reason through friendly and open discussions.

    #Debates #Debate Platform #Wikis And Discussion Spaces 5 social mentions

  4. Argunet Editor is a free argument map editor for analyzing and visualizing complex debates.

    #Debate Platform #Customer Support #Debates

  5. 5
    Oppia is a free, open-source learning platform.
    Pricing:
    • Open Source

    #Content Collaboration #Education #Wikis And Discussion Spaces

  6. Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.

    #Internal Knowledgebase #Web Service Automation #WiKi

  7. Transversal offers cloud-based knowledge management solutions.

    #Internal Knowledgebase #Web Service Automation #WiKi

  8. Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.

    #Internal Knowledgebase #Web Service Automation #WiKi

  9. NOTE: verint.com KANA Knowledge Management has been discontinued.
    Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.

    #Internal Knowledgebase #WiKi #Web Service Automation

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