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Top 9 Customer Support Products in Wikis And Discussion Spaces

The best Customer Support Products within the Wikis And Discussion Spaces category - based on our collection of reviews & verified products.

Lighthouse Desktop livepro Intelligence2day Knowledge Plaza Auros Kaams Informa verint.com KANA Knowledge Management

Summary

The top products on this list are Lighthouse Desktop, livepro, and Intelligence2day. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Wikis And Discussion Spaces. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

    #Live Chat #Help Desk #Help Desk And Ticketing

  2. Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

    #Live Chat #Help Desk #Help Desk And Ticketing

  3. Competitive intelligence and knowledge management software.

    #Knowledge Management #WiKis #Customer Support

  4. Knowledge Management

    #Knowledge Management #WiKis #Customer Support

  5. NOTE: Knowledge Plaza has been discontinued.
    Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.

    #Knowledge Management #WiKis #Customer Support

  6. 6
    Auros provides engineering knowledge management software to large automobile and manufacturing companies.

    #Knowledge Management #WiKis #Customer Support 5 social mentions

  7. 7
    Kaams captures tacit knowledge and stores that knowledge in an intuitive and innovative platform, allowing clients to harness the power of their organisations memory at any point in time.

    #Knowledge Management #WiKis #Customer Support

  8. Informa is a business intelligence, academic publishing, knowledge, & events business, operating in the Knowledge & Information Economy.

    #Knowledge Management #Customer Support #B2B

  9. NOTE: verint.com KANA Knowledge Management has been discontinued.
    Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.

    #Knowledge Management #Customer Support #Knowledge Base

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