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KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.
#Customer Support #Help Desk #Customer Service
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A hosted status page by StatusCast lets you communicate service downtime and website maintenance to your employees and customers. ✓ Start your trial today!
#SaaS #Status Pages #Website Monitoring
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Helpman provides tools to create a Knowledge Base for Intercom.
#Customer Support #Knowledge Management #Surveys
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NOTE: verint.com KANA Express has been discontinued.Scalable and affordable omni-channel customer service software for midsize businesses in the cloud
#Help Desk #Customer Support #Help Desk And Ticketing
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Cayzu is a cloud-based help desk software solution designed to manage customer service for small...
#Remote Desktop #Remote PC Access #Remote Control
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Krypton Pulse provides free status dashboards so you can keep your end-users up to date with...
#Status Pages #Customer Support #Website Monitoring
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NOTE: Statbot.io has been discontinued.One-click business & growth analytics for Intercom
#Workflow Automation #Marketing Automation #Status Pages
Product categories
Summary
The top products on this list are Lighthouse Desktop, StatusCast, and Helpman.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Software for creating and managing system status pages.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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the management page. Thanks!