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Top 7 Customer Support Products in NLP And Text Analytics

The best Customer Support Products within the NLP And Text Analytics category - based on our collection of reviews & verified products.

Microsoft Speaker Recognition API Prodsight SPSS Analytics IBM Watson Tone Analyzer Feedback Ferret Callfinder

Summary

The top products on this list are Microsoft Speaker Recognition API, Prodsight, and SPSS Analytics. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Tools for analyzing and processing natural language text. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Windows SDK for the Microsoft Speaker Recognition API, part of Cognitive Services - microsoft/Cognitive-SpeakerRecognition-Windows

    #Knowledge Sharing #Customer Support #Speech Recognition And Processing

  2. Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.
    Pricing:
    • Paid
    • $6000.0 / Annually

    #Customer Support #Support Automation #Support

  3. Find opportunities, improve efficiency and minimize risk, using the advanced statistical analysis capabilities of IBM SPSS software, with its vast library of machine-learning algorithms, and more.

    #Knowledge Sharing #Speech Recognition And Processing #Market Research

  4. NOTE: IBM Watson Tone Analyzer has been discontinued.
    IBM Watson Tone Analyzer is a service that uses linguistic analysis to detect three types of tones from text: emotion, social tendencies, and language style, emotions identified include things like anger, fear, joy, sadness, and disgust, identified …

    #Spreadsheets #NLP And Text Analytics #Natural Language Processing

  5. NOTE: Feedback Ferret has been discontinued.
    Feedback Ferret offers text analytics to transform customer feedback comments into actionable insight.

    #Surveys #Customer Feedback #NLP And Text Analytics

  6. 500 million+ members | Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.

    #Communication #Work Management #Business & Commerce

  7. NOTE: Umbrella.chat has been discontinued.
    Supports your employees against discrimination & harassment

    #Productivity #iPhone #SaaS

Related categories

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