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Also, don't underestimate the possibility of phone based jobs being taken over. There are already commercially available conversational call center chatbots that have been deployed in legal and IT environments. You think that IT support job is safe? Sure, some of them are. It's hard for a chatbot to swap out a hard drive. It's not nearly as difficult to have a chatbot tell users to reboot windows and see if that... Source: over 1 year ago
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