Software Alternatives, Accelerators & Startups

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance

8x8 Aculab Aspect C3 Call Handling Five9 VoIPstudio
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    8x8's VoIP business phone systems deliver affordable, cloud-based voice, video, messaging, and call center solutions, helping you serve customers anytime, anywhere.
    8X8 is a complete suite of cloud communications solutions that has over 1 million business users across the globe. Their software includes include hosted VOIP for business telephony, video conferencing systems, call centre operations and team collaboration tools – all with business intelligence built in.

    #Communication #Enterprise Communication #VoIP 3 social mentions

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    Aculab Cloud presents a way of creating automated telephony applications by handling all the...
    Aculab offers a range of telephony hardware and software solutions, including apps for inbound and outbound calls, SMS and more, without the need for specialist telecoms equipment. The company also offers voice biometrics with their innovative VoiceSentry speaker verification and authentication software.

    #Communication #Messaging #Cpaas

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    Aspect Software is on a mission to simplify and improve customer engagement.
    Aspect is an integrated call centre platform for customer engagement and workforce optimisation.

    #Construction Project Management #Project Management #Construction Management 1 social mentions

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    Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…
    C3 are telecommunication specialists offering solutions for IVR, virtual contact centres, cloud operations and more. Their scalable and secure, multichannel solutions cater for a wide range of needs, including:

    #Communication #Enterprise Communication #Cloud Business Telephony

  5. Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.
    Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.

    #Communication #Enterprise Communication #Cloud Business Telephony

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    Five9 provides cloud-based call center software for sales, marketing and support.
    Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.

    #Communication #Enterprise Communication #VoIP 1 social mentions

  7. VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
    • Paid
    • Free Trial
    • $4.99 / Monthly (User)
    VoIPStudio is a business VoIP solution that aims to offer enterprise-level telephony services that are affordable for companies of any size.

    #Communication #Enterprise Communication #Cloud Business Telephony

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