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Fuse IM
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Tagline
One inbox customer messaging for sales & marketing that reduces workload so that you can move faster with Live Chat, Help Center and AI Automation.
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Description
A customer service platform for startups and small businesses that reduces workload and helps you resolve issues faster. Fuse IM integrates conversations, a shared inbox, and your own help center to help automate your customer support. ### Customizable. A Messenger that can not only match your brand; a customizable home screen enables you to display information and actions to visitors and customers that are important to you. ### Messaging your own way. Our Message Flows give you control over how messages should reach you, so you can work the way you need to, whether that's with open live chat, one-way messages, AI-first handling, and conversations that remain closed. You can even disable chat buttons and create something bespoke. ### AI-powered answers and conversations. Provide instant responses to common questions using the content in your help center or pages you import. There's no setup or training required, so you can get going in minutes. Seamlessly take over conversations when you're ready to jump in.
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Release Date
When was Fuse IM released? Please use the first day of the month if you don't remember the exact date.
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