Posted on October 26, 2022 by Troy (Mitch)
Growing businesses are prone to disasters, sometimes expected and sometimes unfolding in unexpected ways. These risks may include natural or man-made disasters, system meltdowns, cyberattacks, and market disturbances. To minimise damage, recover faster, and evade unfavourable outcomes during severe disruptions, businesses require a tested plan of action. A Business Continuity Plan (BCP) is more than just a disaster recovery plan. It is an essential part of an organisation's risk management strategy that involves defining every potential risk that can affect operations.
Business Continuity Planning essentially means creating an elaborated program of prevention and recovery procedures from unplanned business disruptions. It is a way to future-proof an organisation's critical functions. An effective BCP factors in any part of the business that is subject to risk, including processes, assets, personnel, and partnerships. At the same time, the organisation recovers, learns, and adapts from any changes in its environment and becomes capable of handling future challenges much more smoothly. This guide sheds light on the importance of a BCP in terms of its direct effects on business and highlights the elements which make up an effective business continuity strategy. Lastly, we introduce powerful business continuity management software that can help your business devise a robust business continuity strategy for your organisation.
A Business Continuity Plan emphasises how an organisation endures, recovers, and makes the most out of a bad situation. It is not simply an instruction manual but a dynamic plan to sustain the business from a multitude of likely disruptions.
Implementing a successful Business Continuity Plan requires cooperation between departments and engagement from all levels of management, making it easier to get everybody on board and circulate ideas quickly. For instance, the IT department can help educate and prepare other departments to provide the necessary support in a data breach scenario. High involvement also means that decisions can be made without delay during critical situations since everyone is already a part of the crisis management process and hence prepared.
An appropriate response strategy is essential to a comprehensive BCP. Businesses can effectively plan a set of pre-defined courses of action after identifying potential risks they are vulnerable to. These strategies should ultimately minimise the impact of disruption or even prevent it altogether. These prepositions should specify the required action, resources, and who needs to be involved. For example, an alternative warehouse in case of supply chain disruption or enough deployable systems and resources in case the workforce needs to go remote.
A clearly defined team helps maintain the chain of command and deters confusion in a crisis. Depending on the organisation's size, certain key members should be designated to handle problems both locally and organisation-wide. These members are responsible for evaluating and keeping the BCP updated for better accuracy in an actual scenario. Briefing staff members on their roles in a potential disruptive event beforehand gives them more confidence, saves time, and creates a clear path to recovery.
Clear communication is vital for smooth emergency response. Businesses need to establish communication channels or toolkits that encompass all transmission forms and make them easily accessible. Contact through Email, phone calls, IM, intranet, or various other mediums should not complicate the situation. Hence you should categorise them based on their utility. Communication with stakeholders, suppliers, and the public is also as important, which can be made more effective through designing separate communication plans and executing them according to the situation.
Keeping operations running and maintaining easy access is essential to productivity, averting disruption, and maintaining customer satisfaction. An organisation's remote or hybrid workforce needs dependable access technologies to work seamlessly and maintain workflow momentum. Applications and resources should be available regardless of local failures or IT meltdowns. Organisations must set up tools that do not impact the method of operations, require minimal extensions, and set the right access privileges to technologies.
The business continuity management software, C-BCM is a part of the ContinuSys integrated business management system (IBMS) that addresses all aspects of business management in one place. C-BCM is a cost-efficient tool that helps businesses implement BCP in a structured, auditable manner.
Some of the key features of C-BCM include: - Recognise and manage various risks to keep operations running - Conduct a comprehensive business impact analysis - Enterprise-wide information gathering and reporting for continuity - Assign and schedule resources - Set procedures for recovery - Compliance auditing for missing information
Learn more about C-BCM, the most comprehensive business continuity solution, and make headway to future-proof your business operations.
About the author
Troy (Mitch)
Mitch is a founder of ContinuSys, which is an Integrated Business Management system (IBMS) that helps organisations become resilient against short and long-term disruptions.
The IBMS ecosystem specifically helps businesses in developing and implementing robust business continuity plans to ensure uninterrupted business operations.