OnChat is an AI chatbot creation platform that allows you to easily build your own virtual assistant, which you can train with the content of your website or any other textual material. With the help of the chatbot, visitors of your website can address their inquiries and providing support. For instance, it can respond to questions from your visitors about order statuses and product stock availability. Beside the chat widget the virtual assistant can answer question on WhatsApp, Messenger and Telegram.
OnChat distinguishes itself from the aforementioned competitors by its unique capability to provide answers regarding order statuses, product stock availability, and more. While many competitors primarily focus on product recommendations, OnChat prioritizes delivering real-time information about orders and inventory, enhancing user experience and customer support. With over 15 years of experience in the e-commerce industry, we've gathered valuable insights from our clients and we've learned that a significant portion of customer support inquiries revolves around order statuses and delivery information. To address these common issues, we developed OnChat with a specific focus on providing solutions for these problems.
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