IT help desk management software
There are no reported issues during the last 24h.
Use the 'Report an Issue' button to report any issues you may have with the service.
Check out our list of Helpdesk Pilot alternatives.
Community feedback on Helpdesk Pilot's status
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Helpdesk Pilot Alternatives
When Helpdesk Pilot is down, try these alternatives
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .
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Zendesk is a beautiful, lightweight help-desk solution.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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Kchmviewer is a free, open-source CHM (MS HTML help) and EPUB viewer for Unix, Mac and Windows...
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The platform for exceptional customer service at scale.
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Documentation for Any Audience, Language or Format.
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WYSIWYG, single source, multiformat, multilingual help authoring tool with screenshot capture and annotation. CHM, PDF, WebHelp, QtHelp, JavaHelp, OracleHelp, WordPress. 249USD.
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .
Related status pages
BoldDesk status · Zendesk status · Freshdesk status · Salesforce Service Cloud status · Kchmviewer status · Front status · MadCap Flare status · Helpinator status · BoldDesk status ·Status Check FAQ
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Why our public status pages are better than others?
We rely on the combination of both automated checks and user reported issues. Quite often, purely automated uptime monitoring cannot provide the full picture.
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How often do you check if a service is down?
If there are reported issues or interest in a specific service, we might check as frequently as every minute. However, we may check less frequently for services with less interest or fewer reported issues. For example, once every hour.
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What is the best way to report an issue?
The easiest way to report an issue is to use the single-click light-yellow buttons at the top of this page. They represent the most common issues and are the fastest way to report an issue. Nevertheless, you can also use the 'Report an Issue' button or link at the top to report any issue you may have with the service. Also, you are more than welcome to use the comments box and discuss any tips, solutions or resolutions with the community.
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What is "Uptime Monitoring" and do you track it?
Service Uptime Monitoring is a service that checks the availability of a website or service. It can be used to monitor the uptime and downtime of a website or service. Yes, we do track it, but we also rely on user reported issues to provide the most accurate status. Some of the benefits are: Early detection of service disruptions; Better communication with users; Increased reliability.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Helpdesk Pilot status here can help you determine if there is a global outage and Helpdesk Pilot is down for everyone or if it is just you who is experiencing problems. Please report any issues to help others know the current status.