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Zowie AI Customer Service Automation VS Alphachat.ai

Compare Zowie AI Customer Service Automation VS Alphachat.ai and see what are their differences

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Zowie AI Customer Service Automation logo Zowie AI Customer Service Automation

Zowie is the customer service automation platform that allows its users to sell their services online.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Zowie AI Customer Service Automation Landing page
    Landing page //
    2023-10-11
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to Zowie AI Customer Service Automation and Alphachat.ai)

Zowie AI Customer Service Automation

Alphachat.ai

Tool
45 45%
Tool
55% 55
Social Media Management
100 100%
Social Media Management
0% 0
Customer Support
36 36%
Customer Support
64% 64
Business & Commerce
41 41%
Business & Commerce
59% 59

User comments

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What are some alternatives?

When comparing Zowie AI Customer Service Automation and Alphachat.ai, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

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