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Zopim VS SnapEngage

Compare Zopim VS SnapEngage and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zopim logo Zopim

Live chat is a faster and more personal way for you to engage your customers. Free for 14 days. No credit card required.

SnapEngage logo SnapEngage

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.
  • Zopim Landing page
    Landing page //
    2022-01-02
  • SnapEngage Landing page
    Landing page //
    2023-07-18

Zopim videos

+ Add

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

More videos:

  • Review - Zopim review: Zopim livechat
  • Review - Overview: What is Zopim

SnapEngage videos

+ Add

SnapEngage Review

More videos:

  • Review - SnapEngage - Intro to the agent chat portal
  • Review - SnapEngage Conversations Hub

Category Popularity

0-100% (relative to Zopim and SnapEngage)

Zopim

SnapEngage

Customer Support
50 50%
Customer Support
50% 50
Live Chat
55 55%
Live Chat
45% 45
Help Desk
42 42%
Help Desk
58% 58
CRM
52 52%
CRM
48% 48

User comments

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What are some alternatives?

When comparing Zopim and SnapEngage, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

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