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Zopim by Zendesk VS SnapEngage

Compare Zopim by Zendesk VS SnapEngage and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zopim by Zendesk logo Zopim by Zendesk

Live Chat

SnapEngage logo SnapEngage

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.
  • Zopim by Zendesk Landing page
    Landing page //
    2023-04-13
  • SnapEngage Landing page
    Landing page //
    2023-07-18

Zopim by Zendesk videos

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SnapEngage videos

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SnapEngage Review

More videos:

  • Review - SnapEngage - Intro to the agent chat portal
  • Review - SnapEngage Conversations Hub

Category Popularity

0-100% (relative to Zopim by Zendesk and SnapEngage)

Zopim by Zendesk

SnapEngage

Live Chat
28 28%
Live Chat
72% 72
Customer Support
20 20%
Customer Support
80% 80
Help Desk
18 18%
Help Desk
82% 82
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Zopim by Zendesk and SnapEngage, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveEngage - LiveEngage is an instant messaging software for businesses.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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