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Zoho SalesInbox VS Front

Compare Zoho SalesInbox VS Front and see what are their differences

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  3. » Reviews
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Zoho SalesInbox logo Zoho SalesInbox

Email client built exclusively for salespeople

Front logo Front

The platform for exceptional customer service at scale.
  • Zoho SalesInbox Landing page
    Landing page //
    2023-05-25
  • Front Landing page
    Landing page //
    2023-07-31

Zoho SalesInbox features and specs

  • Integration with Zoho CRM
    Zoho SalesInbox seamlessly integrates with Zoho CRM, allowing sales teams to manage their emails and CRM data in one place for enhanced productivity and improved sales performance.
  • Email Prioritization
    Emails are automatically categorized and prioritized based on the potential sales value, helping sales reps focus on the most important communications first.
  • Customizable Views
    Users can customize their inbox views to fit their workflow, making it easier to manage and respond to sales-related emails efficiently.
  • CRM Data Access
    Direct access to CRM data within the inbox allows sales teams to have context-rich conversations and make informed decisions without switching applications.
  • Automated Workflows
    Automates repetitive tasks by allowing users to create workflows that trigger actions based on email activity, which saves time and reduces manual workload.

Possible disadvantages of Zoho SalesInbox

  • Learning Curve
    New users might face a learning curve as they familiarize themselves with the interface and features, especially if transitioning from a different tool.
  • Limited Email Client Options
    Zoho SalesInbox may not support every email client, leading to limitations for users who prefer or are required to use unsupported clients.
  • Subscription Costs
    The costs associated with Zoho CRM and SalesInbox can be a concern for small businesses or startups with limited budgets.
  • Complexity for Small Teams
    For smaller teams or businesses with less complex sales processes, the extensive features may be overwhelming and more than needed.
  • Integration Limitations
    While it integrates well with Zoho CRM, there may be challenges or limitations when integrating with third-party applications outside of the Zoho ecosystem.

Front features and specs

  • Unified Inbox
    Front allows multiple email accounts and communication channels to be managed from one place, increasing efficiency and reducing clutter.
  • Collaboration
    Teams can easily collaborate on responses to emails or chats, with features such as shared drafts, comments, and assignments.
  • Integrations
    Front integrates with numerous third-party applications including CRMs, project management tools, and other communication platforms, enhancing its utility and flexibility.
  • Automation
    Users can create rules to automate repetitive tasks, such as routing messages to the right person or team, helping to save time and reduce errors.
  • Analytics
    Advanced reporting and analytics tools allow users to track performance metrics, providing valuable insights for improving customer service and productivity.

Zoho SalesInbox videos

+ Add

Zoho SalesInbox - Email client built exclusively for salespeople

More videos:

  • Review - Zoho SalesInbox - Your Pipeline. Your Inbox.

Front videos

+ Add

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?
  • Review - The Front: An Honest Review by an Average Gamer

Category Popularity

0-100% (relative to Zoho SalesInbox and Front)

Zoho SalesInbox

Front

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Calendar
100 100%
Calendar
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Zoho SalesInbox and Front. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho SalesInbox and Front

Zoho SalesInbox Reviews

We have no reviews of Zoho SalesInbox yet.
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Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho SalesInbox mentions (0)

We have not tracked any mentions of Zoho SalesInbox yet. Tracking of Zoho SalesInbox recommendations started around Mar 2021.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 1 year ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: almost 2 years ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 2 years ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 2 years ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zoho SalesInbox and Front, you can also consider the following products

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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