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Zendesk for Startups VS Hiver

Compare Zendesk for Startups VS Hiver and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk for Startups logo Zendesk for Startups

Everything you need for seamless customer conversations.

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates
Not present
  • Hiver Landing page
    Landing page //
    2023-10-08

Zendesk for Startups videos

+ Add

5 Tips to Get Started with Zendesk for Startups

More videos:

  • Review - Zendesk for Startups: Business Rules Basics

Hiver videos

+ Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

Category Popularity

0-100% (relative to Zendesk for Startups and Hiver)

Zendesk for Startups

Hiver

Customer Support
19 19%
Customer Support
81% 81
Email Automation
0 0%
Email Automation
100% 100
CRM
100 100%
CRM
0% 0
Email Management
0 0%
Email Management
100% 100

User comments

Share your experience with using Zendesk for Startups and Hiver. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Hiver seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk for Startups mentions (0)

We have not tracked any mentions of Zendesk for Startups yet. Tracking of Zendesk for Startups recommendations started around Mar 2021.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: almost 1 year ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

What are some alternatives?

When comparing Zendesk for Startups and Hiver, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

MailClark - The Slack bot for external communications

GoSquared Live Chat - Beautiful, simple, and free live chat for your website

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

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