Software Alternatives, Accelerators & Startups

Ytel Contact Center VS Dialpad

Compare Ytel Contact Center VS Dialpad and see what are their differences

Ytel Contact Center logo Ytel Contact Center

Ytel Contact Center is a comprehensive solution designed to power business communications.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Ytel Contact Center Landing page
    Landing page //
    2023-08-21
  • Dialpad Landing page
    Landing page //
    2023-05-12

Ytel Contact Center videos

No Ytel Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Ytel Contact Center and Dialpad)
SMS Marketing
100 100%
0% 0
Communication
5 5%
95% 95
Enterprise Communication
0 0%
100% 100
Office & Productivity
100 100%
0% 0

User comments

Share your experience with using Ytel Contact Center and Dialpad. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Ytel Contact Center and Dialpad

Ytel Contact Center Reviews

We have no reviews of Ytel Contact Center yet.
Be the first one to post

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Ytel Contact Center and Dialpad, you can also consider the following products

Mobiniti - Mobiniti offers a mobile marketing platform for clients to invite customers to engage with their brand through SMS via their mobile phone.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

SendHub - Get a business phone system on your smartphone and computer. We provide professional, affordable sms, text, and voice solutions in an easy to use system. 14-day free trial.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Pyze - Pyze utilizes machine learning to understand user behavior and automate user engagement so...

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.