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yaxim VS Five9

Compare yaxim VS Five9 and see what are their differences

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yaxim logo yaxim

yaxim Feb 7th, 2013 yaxim (Yet Another XMPP Instant Messenger) is a Jabber/XMPP client with open...

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • yaxim Landing page
    Landing page //
    2022-05-05
  • Five9 Landing page
    Landing page //
    2023-05-12

yaxim videos

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Yaxim preview

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to yaxim and Five9)

yaxim

Five9

Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Instant Messaging
100 100%
Instant Messaging
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare yaxim and Five9

yaxim Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Five9 might be a bit more popular than yaxim. We know about 1 link to it since March 2021 and only 1 link to yaxim. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

yaxim mentions (1)

  • Beware of using Whatsapp to send messages with people inside Iran. Signal, Element or Session have higher security.
    XMPP messengers (e.g. Yaxim are distributed along lots of servers, so there's one entity who can decrypt your data. However, encryption takes a few extra steps (unlike Signal, which is automatic). Most people don't use XMPP apps, so it won't serve to contact most people. Source: about 1 year ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing yaxim and Five9, you can also consider the following products

GoldBug - GoldBug is a secure Instant Messenger.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

BitMail - Secure decentral P2P Email

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Conversations.im - XMPP client designed with ease of use and security in mind

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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