CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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We use X2go as access our home office work machine while traveling. The home office desktop (X2go server) is used primarily for word processing, spreadsheets and creating presentations. The X2go server is running on 3rd generation Intel i-5 processor with onboard Intel graphics and 12 Gb DDR4 RAM. The OS is Linux Mint Mate' 20.04. Nomachine works on most desktops, however X2go seems to prefer the XFCE and Mate' environments. My experience with X2go is slightly faster and more stable on the Linux Mint Mate' flavor than Ubuntu's 20.04 Mate'. It also looks much better. Remote access is accomplished using X2go client over SSH (ECDSA-256) with minimal compression through a ZeroTier network. Nomachine free version doesn't allow SSH connections. Nomachine also uses 128 bit encryption and is prettier and faster as first installed. However, X2go has more granular connection options. After multiple trial and error adjustments X2go is MUCH smoother and comparable to sitting at the physical desktop over ATT 4g-LTE hotspot connections. Youtube videos streamed remotely are a little jerky but watchable so I don't recommend gaming remotely over 4g. Additionally X2go allows for using 'published applications' making it possible to get work done over all but the slowest connections. X2go also allows multiple users to connect to the server and work in their individual environments simultaneously. Similar to a terminal server, although heavier on resources. My wife and I occasionally do this through hotel or cafe' WiFi. Nomachine free allows only one user connection at a time per machine. Nomachine is easier to set up for a novice and has Android & IOS apps. Not something we have a need for or want.
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