Software Alternatives, Accelerators & Startups

x.ai on Slack VS Freshworks Customer Service

Compare x.ai on Slack VS Freshworks Customer Service and see what are their differences

x.ai on Slack logo x.ai on Slack

An AI scheduling assistant in Slack

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
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  • x.ai on Slack Landing page
    Landing page //
    2023-09-13
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06

x.ai on Slack videos

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Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

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  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to x.ai on Slack and Freshworks Customer Service)
Customer Support
10 10%
90% 90
Live Chat
21 21%
79% 79
Business & Commerce
0 0%
100% 100
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare x.ai on Slack and Freshworks Customer Service

x.ai on Slack Reviews

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Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Based on our record, x.ai on Slack should be more popular than Freshworks Customer Service. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

x.ai on Slack mentions (9)

  • Starship will attempt a launch this weekend
    He's using Twitter / X to support his Grok AI. > A unique and fundamental advantage of Grok is that it has real-time knowledge of the world via the 𝕏 platform. Source: https://x.ai So I guess Tesla will collect all kinds of information from the streets, Starlink will collect (earth and space) information using satellites, and X will collect real-time information about what people are currently talking about. I... - Source: Hacker News / 6 months ago
  • Musk's XAI Debuts Grok AI Bot to Rival ChatGPT with Real-Time Twitter/X Data
    > Grok is being developed with data from Musk’s X, formerly Twitter, and is thus better informed on the latest developments than alternative bots with static datasets, the company’s website said https://x.ai/ It will be interesting to see some example interactions about live events. Would even loyal/heavy Twitter users think that an LLM trained on live Tweets is "better informed on the latest developments" -... - Source: Hacker News / 7 months ago
  • Grok
    Direct link to detailed product announcement: https://x.ai/ Link to early access: https://grok.x.ai/ which results in an error "Error :/ OAuth2 Login failed. Unfortunately, there was a problem connecting your account to the X API. We are working on a fix.". - Source: Hacker News / 7 months ago
  • Grok
    No race has begun. GPT 4 is so far ahead in everything. Even in their official metrics[1], and that reports official metrics for first version of GPT 4 from paper. People have ran the benchmarks again and found much better results like 85% HumanEval. It's like no one even thinks about comparing to GPT 4 and it is just reported as gold standard. [1]: https://x.ai/. - Source: Hacker News / 7 months ago
  • Grok
    Website is better, has technical information and much more detail and benchmarks. Claims performance between GPT-3.5 and GPT-4. https://x.ai/. - Source: Hacker News / 7 months ago
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Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing x.ai on Slack and Freshworks Customer Service, you can also consider the following products

Drift - A messaging app that helps you grow your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Birdeye - #1 most trusted reputation and customer experience platform for local business

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.