Wrike VS Kayako

Wrike

Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Landing page //
2023-07-13

Landing page //
2023-04-09

Wrike Review, Features and Benefits Overview: Is it Still Worth Using in 2020?

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Good or Bad: Sadako Vs Kayako Review

Category Popularity

0-100% (relative to Wrike and Kayako)

Kayako

Project Management

100 100%

Project Management

0% 0

Customer Support

0 0%

Customer Support

100% 100

Task Management

100 100%

Task Management

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Wrike and Kayako. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Wrike and Kayako

Wrike Reviews

Project Management vs Workflow Management — Wrike vs Pneumatic

Custom phases can be added. However, tasks are moved manually between them. Wrike errs on the side of flexibility, giving users a very powerful tool for creating and managing projects and tasks with them, but all the actual management has to be done by the users.

Source: www.pneumatic.app

Breeze vs. Wrike: making project management easy

Wrike is overwhelming for new users, especially those with little experience in project management software. Wrike is slow and laggy at times, especially when dealing with large amounts of data. Breeze is quick and responsive, easy to use, and has just enough features that you need.

Source: www.breeze.pm

The Ultimate List of 20 Best AI Work Management Tools

Wrike’s Work Intelligence: Wrike utilizes artificial intelligence to prioritize and automate repetitive tasks, such as task assignments and status updates, freeing up teams to focus on more critical work and boosting overall productivity.

Source: ppm.express

12 Best ClickUp Alternatives for Innovative Management in 2023

Benefits of Wrike compared to ClickUp: Even though Wrike is similar to ClickUp, it lets the whole team collaborate on the go. The mobile app lets leaders manage workloads and create tasks smoothly.

Source: ayanza.com

16 Best Event Management Software for 2022 [Complete Guide]

Wrike is a cloud-based project management tool that helps teams organize, prioritize and manage their work more efficiently. It’s great for organizing projects of all sizes, from small businesses and freelancers to large enterprises.

Source: filmlifestyle.com

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!

The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...

Source: surveysparrow.com

Best helpdesk software of 2020: for ticketing and support

Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...

Source: www.techradar.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

A ClickDesk Alternative that scales with your business.

With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

The Kayako Alternative for your Enterprise.

As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Source: www.happyfox.com

Social recommendations and mentions

Kayako might be a bit more popular than Wrike. We know about 1 link to it since March 2021 and only 1 link to Wrike. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wrike mentions (1)

Identify which frontend NPM libraries are used on any website
I just realized I can use this to see who is ignoring GDPR as well. Scanning a few sites I know I see a lot of tracking scripts load up right away. When I scan something like wrike.com I see good implementation of GDPR because the only thing loading is GTM / GA and trust arc as far as third-party libraries. Source: over 2 years ago

Kayako mentions (1)

What ticketing software isn't hot garbage?
One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

What are some alternatives?

When comparing Wrike and Kayako, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.