Wowdesk VS Certero

Wowdesk is a customer service platform that aims to provide and deliver optimum multi-channel customer support services through various channels including self-service portals, email, chat, phone, and social media networks at best price. Wowdesk is installed in multidue of industries with different sizes across the globe. Wowdesk is revamping the customer service space with its future thinking technology. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com

Certero is the driving force behind the next generation of hyper-scalable solutions with a single pane of glass view, delivered on-premise or as SaaS – critically without ANY loss of functionality. We cover all devices, from Mobile to Mainframe to Cloud, and all key vendors, with a common UI/UX and single normalized data source, mined by powerful business intelligence reporting that turns data into knowledge. Our products are driven by unparalleled levels of automation and underpinned by world-class services, all of which are unique to Certero. Trusted by organizations world-wide. “With Certero, it’s just a better experience”.