WorkTime is an effective monitoring solution.
West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
RingCentral Contact Center - The Collaborative Contact Center solution from the industry
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Dialfire - Cloud Calling at Jet Speed
TantaComm - Employee Monitoring
contactSPACE - contactSPACE is a cloud contact centre software for the SME.