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Wolken Service Desk VS ServiceNow

Compare Wolken Service Desk VS ServiceNow and see what are their differences

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Wolken Service Desk logo Wolken Service Desk

Service Desk on Demand. Our service desk software allows you to achieve seamless business communication and IT support.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Wolken Service Desk Landing page
    Landing page //
    2023-04-27
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Wolken Service Desk videos

No Wolken Service Desk videos yet. You could help us improve this page by suggesting one.

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ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Wolken Service Desk and ServiceNow)

Wolken Service Desk

ServiceNow

IT Management
100 100%
IT Management
0% 0
Help Desk
3 3%
Help Desk
97% 97
Project Management
5 5%
Project Management
95% 95
Service Desk
4 4%
Service Desk
96% 96

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wolken Service Desk and ServiceNow

Wolken Service Desk Reviews

We have no reviews of Wolken Service Desk yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wolken Service Desk mentions (0)

We have not tracked any mentions of Wolken Service Desk yet. Tracking of Wolken Service Desk recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Wolken Service Desk and ServiceNow, you can also consider the following products

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Consul - Consul is a solution for service discovery and configuration.

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