Software Alternatives, Accelerators & Startups

Wit.ai VS Freshworks Customer Service

Compare Wit.ai VS Freshworks Customer Service and see what are their differences

Wit.ai logo Wit.ai

Easily create text or voice based bots that humans can chat with on their preferred messaging...

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website
  • Wit.ai Landing page
    Landing page //
    2022-11-04
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06

Wit.ai videos

How to Make a Chatbot with Wit.ai - A Step-by-Step Tutorial

More videos:

  • Review - Zomnio Service Now - Wit.ai Bot

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Category Popularity

0-100% (relative to Wit.ai and Freshworks Customer Service)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbot Platforms & Tools
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Wit.ai and Freshworks Customer Service. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Wit.ai and Freshworks Customer Service

Wit.ai Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important characteristics that is unique to WIT.ai is its capacity to handle complicated conversations and interactions It can comprehend and respond to inputs from users even when they’re written in a natural languages. WIT.ai also offers ready-made chatbot templates for diverse industries like customers service, online shopping and lead generation. They can...

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Based on our record, Wit.ai should be more popular than Freshworks Customer Service. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wit.ai mentions (23)

  • LLM for chatting and command recognition
    Hello everyone, new to LLMs. I am working on my thesis project. The whole idea is to create a mixed reality voice assistant that can control some devices in a room and you can have with it a more intelligent conversation compared to other voice assistants(Alexa,Google, etc.). I thought initially to use wit.ai for the extraction of commands and if it's not a recognized command to send a request to a chatgpt API.... Source: 5 months ago
  • Properly sending a wav file via post request
    I can't find anything wrong with the code you posted. It is possible that wit.ai is expecting some default header that Unity is not sending (and that you are not setting). Source: about 1 year ago
  • Sample VR AI NPC Project (Godot 3.5.x) - Project files on Github, link below
    Even though this was made for VR hopefully the scripts for wit.ai and GPT will be helpful to anyone who wants to explore this topic and doesn't know where to start. Source: about 1 year ago
  • Show HN: Using GPT-3 and Whisper to save 40% of doctors’ time
    Hey HN, We're Alex, Martin and Laurent. We previously founded [Wit.ai](http://wit.ai/) (W14), which we sold to Facebook in 2015. Since 2019, we've been working on Nabla (https://www.nabla.com), an intelligent assistant for health practitioners. When GPT-3 was released in 2020, we investigated it's usage in a medical context[0], to mixed results. Since then we’ve kept exploring opportunities at the intersection of... - Source: Hacker News / about 1 year ago
  • Instance type or cost for an NLP server?
    Thank you, that's helpful except that currently we're not running our own server. I'm currently using wit.ai for NLP which is a web API service provided by Meta. I'm trying to budget for what it would cost to roll out our own on a private cloud. Source: about 1 year ago
View more

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

What are some alternatives?

When comparing Wit.ai and Freshworks Customer Service, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Botpress - Open-source platform for developers to build high-quality digital assistants

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Microsoft Bot Framework - Framework to build and connect intelligent bots.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website