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WISMOlabs VS Narvar Ship

Compare WISMOlabs VS Narvar Ship and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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WISMOlabs logo WISMOlabs

WISMOlabs Post-Purchase Experience, Communication, and Marketing platform helps businesses generate more revenue by turning tracking into revenue, reduce customer friction by always keeping your customers in the know through your brand's voice.

Narvar Ship logo Narvar Ship

Narvar is a supply chain management platform that helps you improve the customer experience from consideration to fulfillment.
  • WISMOlabs Landing page
    Landing page //
    2023-08-30

WISMOlabs helps eCommerce Retailers provide an outstanding post-purchase experiences for customers through shipment tracking, notifications and more. It uses the period of order journey and procurement to talk to customers when they are most receptive and builds brand loyalty though personalization, intelligent marketing and by keeping your customers in the know.

Actionable analytics that comes as a part of a platform allows retailers to engage in highly personalized marketing, measure brand engagement after the purchase, and optimize delivery performance through real-time logistics visibility reporting.

We help eCommerce Retailers and Subscription box businesses to:

► Save $250K+ a Year in Cost & Support, and Reduce Order Status Inquiries by 95% within 30 days

► Generate Additional 20-30x ROI in Repeat Sales & Improved Long Term Repeat Sales Conversion Rates by 70% in 120 days

► Improve LTV by 10-100% or more

► Strengthen Brand Loyalty

=========

Case Studies:

► Capezio (Reduced "Where is My Order" calls from 25 a day to 0-2 a day, ROI from ads and repeat sales 10-15X)

► Tecovas (Reduced Order Status Inquiries, ROI 20-30X, post-purchase engagement 33%)

► Monoprice: ($250K in Annual Savings (headcount, support cost, other post-sales costs reductions)

► LEM Products (159% ROI in just 6 months through repeat sales and reduction of support costs + improved customer experience)

  • Narvar Ship Landing page
    Landing page //
    2023-09-24

WISMOlabs

Website
wismolabs.com
Pricing URL
Official WISMOlabs Pricing
Platforms
Web REST API BigCommerce Magento Shopify Salesforce WooCommerce X-Cart Platform Agnostic
Release Date
2016 December
Edit details

Narvar Ship

Website
corp.narvar.com
Pricing URL
-
Platforms
-
Release Date
-
Edit details

WISMOlabs features and specs

  • Enhanced Customer Experience
    WISMOlabs focuses on improving the post-purchase experience by keeping customers informed about their deliveries, which can increase customer satisfaction and loyalty.
  • Proactive Notifications
    The platform provides proactive notifications to customers regarding their order status, which can help reduce customer inquiries and enhance transparency.
  • Branding Opportunities
    WISMOlabs offers opportunities for businesses to brand their tracking pages and communications, allowing for a consistent brand experience throughout the customer journey.
  • Integration Capabilities
    The service integrates with various e-commerce platforms and carriers, making it flexible and adaptable to different business needs and existing systems.
  • Analytics and Insights
    Provides detailed analytics and insights into shipping performance and customer behavior, which can help businesses optimize their logistics operations and improve service delivery.

Possible disadvantages of WISMOlabs

  • Cost Considerations
    Depending on business size and needs, using WISMOlabs might involve significant costs, which could be a constraint for small businesses or startups.
  • Complexity of Implementation
    The integration process, while flexible, may require time and technical resources to implement effectively, especially for companies with complex systems.
  • Partial Dependency on Carriers
    The effectiveness of WISMOlabs relies in part on the data provided by carriers, which can vary in accuracy and timeliness, potentially affecting the service's reliability.
  • Feature Overlap
    Businesses already using comprehensive shipping or customer relationship management platforms might experience overlap in features, leading to redundancy or underutilization.

Narvar Ship features and specs

  • Comprehensive Tracking
    Narvar Ship provides detailed and real-time tracking information, enhancing customer satisfaction by keeping them informed about their shipment status.
  • Branded Notifications
    The platform allows businesses to send branded notifications, which can help in maintaining brand consistency and improving customer experience.
  • Integration Capabilities
    Narvar Ship offers seamless integration with various e-commerce platforms, making it easy to integrate into existing systems without major disruptions.
  • Analytics and Insights
    The platform provides valuable analytics and insights into shipping performance, helping businesses make data-driven decisions to enhance their logistics operations.
  • Return Management
    Narvar Ship includes return management features, simplifying the returns process for customers and easing the operational burden on retailers.

Possible disadvantages of Narvar Ship

  • Cost
    Narvar Ship can be expensive, especially for small businesses or startups with limited budgets, which may find the pricing structure prohibitive.
  • Complex Setup
    The initial setup and integration process can be complex and time-consuming, requiring technical expertise and resources that some businesses may lack.
  • Limited Customization
    While Narvar Ship offers branded notifications, some users may find the customization options limited compared to other platforms, potentially restricting the ability to fully tailor the service.
  • Dependency on Third-Party Carriers
    Narvar Ship's performance and service can be affected by the third-party carriers it works with, which may lead to issues beyond the control of the platform itself.
  • Learning Curve
    New users may face a learning curve when navigating Narvar Ship’s features and interface, potentially requiring additional training and familiarization time.

Analysis of Narvar Ship

Overall verdict

  • Narvar Ship (corp.narvar.com) is generally well-regarded as a tool for improving the post-purchase experience. Many businesses report positive outcomes in terms of customer engagement and satisfaction, which can lead to increased loyalty and repeat business.

Why this product is good

  • Narvar is a customer experience platform that focuses on post-purchase experiences, such as order tracking and returns management. It is known for providing real-time tracking updates, branded customer experiences, and seamless communication that can enhance customer satisfaction and retention for e-commerce businesses. Users often appreciate its ease of integration with various e-commerce platforms and the ability to personalize communication with customers.

Recommended for

  • E-commerce businesses seeking to improve their post-purchase customer experience.
  • Companies looking to enhance their order tracking and returns management processes.
  • Businesses interested in providing branded communication and real-time updates to their customers.

WISMOlabs videos

+ Add

For: eCommerce Retailers that want to drive more revenue through a great post-purchase experience

More videos:

  • Review - Monoprice Case Study: How to save $250K a year.

Narvar Ship videos

No Narvar Ship videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to WISMOlabs and Narvar Ship)

WISMOlabs

Narvar Ship

Shipping and Tracking
56 56%
Shipping and Tracking
44% 44
Web Application Bundler
100 100%
Web Application Bundler
0% 0
Shipping
0 0%
Shipping
100% 100
Business & Commerce
56 56%
Business & Commerce
44% 44

User comments

Share your experience with using WISMOlabs and Narvar Ship. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Narvar Ship seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WISMOlabs mentions (0)

We have not tracked any mentions of WISMOlabs yet. Tracking of WISMOlabs recommendations started around Mar 2021.

Narvar Ship mentions (2)

  • [TASK] Integrating Navar into Wordpress website - $100
    My client is looking to integrate Navar (https://corp.narvar.com/) into their Wordpress/WooCommerce website. As of now there isn't a plugin that integrates it seamlessly, so it'll need to be done the old school way of going through the documentation and connecting the Navar platform and their Wordpress website together. I have access to their documentation that I can share if requested as well. Source: almost 3 years ago
  • Lumi is hiring Haskell/PureScript engineers (remote US/UK)
    Lumi was recently acquired by Narvar, where we are continuing to grow the team and leveraging Narvar’s experience building the software infrastructure that powers billions of e-commerce shipments for companies like Patagonia, Nike, GAP, Home Depot, etc. Source: about 3 years ago

What are some alternatives?

When comparing WISMOlabs and Narvar Ship, you can also consider the following products

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

Instant Parcels - Package & Delivery Tracker.

FreightPOP - FreightPOP is a mobile and web application created to fill an underserved market of SMB shippers.

17track - All-in-one package tracking

Kuebix TMS - Complete transportation management system (TMS) for every business that ships freight, all...

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