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StarUML - StarUML
Uxpressia - Create customer journey maps, personas & impact maps online
draw.io - Online diagramming application
EasySend - EasySend is an advanced-level customer relationship management platform that helps you to digitalize the customer journey of your business without the implementation of any coding language.
UMLet - UMLet - Free UML Tool for Fast UML Diagrams
IBM Journey Designer - IBM Journey Designer is an advanced-level tool now provided by Acoustic that is used to improve the journey of the customers and provides you with the suggestion to minimize the bottleneck situations in a customer’s journey.