WeSupply Labs VS Tracktrace.delivery

WeSupply Labs Reviews

1. MonicaLebonitz    

   Director of Product Management at Bellagio Jewelers | almost 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan    

   almost 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

Tracktrace.delivery Reviews

WeSupply Labs mentions (0)

Tracktrace.delivery mentions (8)

• Tracking Information Confusing

  Did you track it at the official page https://www.jjsport24.com/h-account-trackingOrder.html?Do you follow other trackers? Best for me - https://tracktrace.delivery or https://posttrack.com alternative for 17Track. Source: 11 months ago

• Can someone help me with my parcel? I don’t have tracking number but

  Some tracking services can track by reference number too. Try looking for it at https://tracktrace.delivery. It helps my time every time. Source: 11 months ago

• Parcelforce Delivery Depot Issue

  If the parcel is from the US, I suggest tracking at the USPS website and Royal Mail too. But if you want to see both tracking data I suggest trying the parcel tracker https://tracktrace.delivery. Source: about 1 year ago

• DHL shipment been like this for a week. Any idea how long it’s going to be?

  Try tracking in your local post office https://auspost.com.au/mypost/track/#/details/CR117503945DE I see the message: Signature required. Contact to AUS Post for more info. In this case, I use international parcel tracker https://tracktrace.delivery ...tracking in origin and destination carriers in one request. Source: about 1 year ago

• My 3 last item say they got "delivered" but I didn't receive anything nor my caretaker, how is that possible??

  Try to track at official carrier sites to check it. BTW I use tracking site which track at origin and destination carriers https://tracktrace.delivery/. Source: about 1 year ago