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Web Help Desk VS Helpspot

Compare Web Help Desk VS Helpspot and see what are their differences

Web Help Desk logo Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

Helpspot logo Helpspot

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
  • Web Help Desk Landing page
    Landing page //
    2023-09-22
  • Helpspot Landing page
    Landing page //
    2023-10-07

Web Help Desk videos

Introduction to Web Help Desk

Helpspot videos

HelpSpot 4.5 Preview

More videos:

  • Review - HelpSpot Integration
  • Review - HelpSpot Knowledge Base and Responses - Advanced Webinar

Category Popularity

0-100% (relative to Web Help Desk and Helpspot)
Help Desk
29 29%
71% 71
Help Desk And Ticketing
30 30%
70% 70
Customer Support
26 26%
74% 74
Customer Service
29 29%
71% 71

User comments

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What are some alternatives?

When comparing Web Help Desk and Helpspot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.