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WATI VS Kustomer

Compare WATI VS Kustomer and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WATI logo WATI

No-code chatbot builder for WhatsApp Business

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • WATI Landing page
    Landing page //
    2023-08-22
  • Kustomer Landing page
    Landing page //
    2023-09-22

WATI videos

+ Add

WATI - Team Inbox powered by WhatsApp API

Kustomer videos

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What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to WATI and Kustomer)

WATI

Kustomer

Customer Support
92 92%
Customer Support
8% 8
Help Desk
0 0%
Help Desk
100% 100
WhatsApp
100 100%
WhatsApp
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using WATI and Kustomer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WATI and Kustomer

WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps
This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.
Source: www.regendus.com

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, WATI seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WATI mentions (3)

  • Verifying a nemployers business for whatsapp API via Meta business Suite
    I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
  • APIs/Saas for building chat bots?
    I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
  • Offical WhatsApp API
    I could find wati.io. Any thing else you guys know ? Source: over 2 years ago

Kustomer mentions (0)

We have not tracked any mentions of Kustomer yet. Tracking of Kustomer recommendations started around Mar 2021.

What are some alternatives?

When comparing WATI and Kustomer, you can also consider the following products

AiSensy - Whatsapp Chatbot, CRM & Marketing

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Twilio - Brings voice and messaging to your web and mobile applications.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

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