parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Sendcloud - The all-in-one shipping platform for e-commerce
Facebook Messenger - Facebook Messenger is a faster way to message.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Amity - Amity's Customer Relationship Hub simplifies customer success management.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.