Software Alternatives & Reviews

Vox Sentences Newsletter VS Collectif AI

Compare Vox Sentences Newsletter VS Collectif AI and see what are their differences

Vox Sentences Newsletter logo Vox Sentences Newsletter

Daily summary of the news in an easily digestible format

Collectif AI logo Collectif AI

Automate your user research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
  • Vox Sentences Newsletter Landing page
    Landing page //
    2023-09-25
  • Collectif AI Analytics
    Analytics //
    2023-12-12
  • Collectif AI Ask your data
    Ask your data //
    2023-12-12
  • Collectif AI Interview analysis
    Interview analysis //
    2023-12-12
  • Collectif AI Research repository
    Research repository //
    2023-12-12
  • Collectif AI Easy start
    Easy start //
    2023-12-12

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.

What types of data does Collectif analyze? - support tickets, - feedback, - interviews, - sales calls, - reviews, - deal reasons, - churns reasons.

How does it work? Connect the tools used across your company or upload interviews Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4 Quickly discover issues and opportunities, or even easier — ask your data questions!

How are insights generated? Each piece of data is analyzed and turned into Highlights (synthesis of information). Highlights are assigned to pre-defined Topics, like specific features or more universal things like Pricing or Customer Support. Once a week, Collectif analyzes highlights, identifying Insights (recurring themes).

Use cases: Prioritize bug fixes based on frequency in support tickets. Speed up interview analysis with transcriptions, summaries, and auto-tagging. Identify usability issues mentioned in support tickets and feedback forms. Review sales call summaries to pinpoint product-related objections. Gain deeper insight into new users’ challenges thanks to sales call analysis. Organize your research and share with other teams with ease. Identify gaps in your customer education program and help users solve their problems. Assess the general experience using sentiment from reviews and feedback forms. Define messaging and information hierarchy based on topic frequency. Find feature-specific feedback and research in a few clicks. Use feedback from lost deals to influence product direction.

Vox Sentences Newsletter

Website
vox.com
Pricing URL
-
$ Details
-
Release Date
-

Collectif AI

$ Details
paid €79.0 / Monthly (3000 credits (e.g. 750 customer support tickets))
Release Date
2023 December

Category Popularity

0-100% (relative to Vox Sentences Newsletter and Collectif AI)
Email Newsletters
100 100%
0% 0
User Feedback
0 0%
100% 100
Startups
100 100%
0% 0
UX
0 0%
100% 100

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