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Voiptime Cloud VS VICIdial Contact Center

Compare Voiptime Cloud VS VICIdial Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Voiptime Cloud logo Voiptime Cloud

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
  • Voiptime Cloud Landing page
    Landing page //
    2021-04-29

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in 24 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Contact us today!

  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05

Voiptime Cloud features and specs

  • ACD: Yes
  • IVR: Yes
  • Flexible Dialers: Yes
  • Call Analytics and Reporting: Yes
  • Call Recording: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • CRM: Yes
  • Quality Management: Yes
  • Web chat: Yes

VICIdial Contact Center features and specs

No features have been listed yet.

Voiptime Cloud videos

+ Add

Voiptime Cloud Predictive Dialer

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Category Popularity

0-100% (relative to Voiptime Cloud and VICIdial Contact Center)

Voiptime Cloud

VICIdial Contact Center

Communication
58 58%
Communication
42% 42
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
49 49%
Enterprise Communication
51% 51
VoIP
74 74%
VoIP
26% 26

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Voiptime Cloud and VICIdial Contact Center

Voiptime Cloud Reviews

Choosing the Best Calling Software for Outbound Sales
Voiptime Cloud is the most versatile cold calling and sales solution of all three alternatives. Three dialing modes accompanied by a comprehensive reporting and campaign management features will help your team reach maximum potential at any given settings. Its advanced real-time monitoring and team management capabilities make it suitable for both in-house and remote teams....
Source: medium.com

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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What are some alternatives?

When comparing Voiptime Cloud and VICIdial Contact Center, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

8x8 Virtual Office - Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone...

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